Return Policy at Vestshirtus

At Vestshirtus, we aim to ensure that every customer is completely satisfied with their purchase. However, we understand that sometimes a product may not meet your expectations. In such cases, our return policy is designed to be as simple and hassle-free as possible.

Eligibility for Returns:

  • The item must be returned within 30 days of receipt.
  • The product must be in its original condition, unused, and in the same packaging in which it was received.
  • Customized or personalized items are not eligible for return, unless there is a defect in the product.

Process for Returns:

  1. Contact Us: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and shipping instructions.
  2. Ship the Item Back: Pack the item securely and include any paperwork, accessories, and packaging that came with the product. Ship the item to the address we provide.
  3. Receive Your Refund: Once we receive the returned item and confirm that it meets our return criteria, we will process your refund. The refund will be credited to the original method of payment within a certain number of days, depending on your card issuer’s policies.

Shipping Costs:

  • The customer is responsible for the shipping costs of returning the item.
  • If the return is due to a defective product or our error, we will cover the return shipping costs.

Exchanges: If you wish to exchange an item, please follow the return process for the original item and place a new order for the replacement item.

Contact Us: If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team. We’re here to help and ensure your shopping experience is as smooth and satisfying as possible.

Thank you for shopping with Vestshirtus. We value your business and are committed to providing you with the best possible service.